1. The purpose of processing personal information 에코아이스(http://ecoice-enc.com) processes personal information for the following purposes: the processed personal information will not be used for any purpose other than the following purposes.

A. Customer service requests

Processing the personal information to notify the customers, such as completion of service requests

2. Processing the submitted personal information

① 에코아이스(http://ecoice-enc.com) handles the following personal information items.

- Required field: Author, Title

- Optional : 이메일 주소, 전화번호, 회사명

3. Processing and retention of personal information

① 에코아이스(http://ecoice-enc.com) will process and retain the personal information during the period that was agreed upon at the time of concession from the individual, or the period specified in the related regulation.

② Specific personal information processing and retention periods are as follows.

- Records of consumer complaints or disputes: 3 years